Boost business performance with an online business assistant

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Bestselling author and entrepreneur Ryan Lee says: “If you start looking for long-term benefits rather than short-term investments, hiring a new VA would be your next course of action.” This is especially true if you want to improve the performance of your business.

Similar to physical assistants, virtual assistants help streamline various business processes such as: Don’t fret; it doesn’t go forever, but it’s close!

Without the support of a virtual assistant, optimizing your company’s performance and scaling your brand can be an uphill battle, especially if you’re a new entrepreneur who can’t afford an extensive management team.

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Even then, hiring a virtual assistant can come in handy. You can employ these remote workers to share the office and administrative burden, freeing your team’s time for business building and other core tasks.

But that’s not it! Here is a detailed list of how virtual assistants help you track your business performance.

Infographic showing why companies routinely outsource tasks

Why do companies outsource tasks?. source

5 reasons why you should hire virtual assistants to improve business performance

Infographic showing the tasks that virtual assistants can take on

Improve your business performance by letting virtual assistants do these tasks | source

Are you on the fence about hiring a virtual assistant? If so, then this list might finally be the push you need.

1. Online business assistants improve sales performance

Virtual assistants help increase sales performance? What a bizarre statement. Only it’s true. Sure, they don’t start chasing leads and turning them into conversions right away. How strange that would be! However, you relieve your sales reps of all non-revenue-generating activities, thereby increasing their selling time.

Did you know that your sales reps only spend 35% of their time selling? The rest, a whopping 65%, is wasted on activities that don’t bring customers to your business. What is that? Check out the split below.

Breakdown of time spent by sales reps

That’s not to say the non-revenue-generating tasks are unimportant, but they do get in the way of a salesperson’s core job. A virtual assistant can quickly step in and manage CRMs, inboxes, data entry, etc.

You can also keep track of your sales reps’ calendars and travel plans, and assist them with last-minute and ad-hoc bookings. All of these seemingly small activities eventually allow your sales reps to streamline their sales process, thereby improving their performance.

2. Virtual assistants are instrumental in managing finances

Not only is managing finances time-consuming, but you also can’t afford to make mistakes when counting accounts, evaluating losses and profits, tracking statements, and preparing invoices. However, no matter how small your business, streamlining your bookkeeping and accounting process is critical to maintaining transparency and filing taxes.

In short, it’s not for everyone. But it’s a walk in the park for virtual assistants who specialize in finance. You can rent one Virtual Assistant for Small Businesses who are either qualified accountants or have extensive experience in the financial field.

Virtual assistants with expertise in finance are easy to find if you know where to look. For example, through Wishup you can hire finance and accounting managers with extensive experience.

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These remote assistants can help you manage your finances and keep you up to date on various compliance standards, upcoming financial regulations and new accounting laws.

Whether it’s updating accounts, creating invoices, paying bills, collecting payments, or doing bookkeeping, virtual assistants are adept at it all.

3. Online business assistants act as research ninjas

Whether a business is old or new, research is a basic need for everyone. Be it extensive research into new markets, marketing trends, tools, etc., sure Online Business Assistants are masters at it.

Now, of course, you will not hire a virtual assistant to conduct qualitative research using methods such as a focus group, long conversational interviews, ethnography, etc. They also won’t be chopping up numbers for you and creating quantitative datasets. But they are incredibly helpful for conducting secondary research.

This often includes background checks on potential clients, SEO activities, keyword searches, and most importantly, market research. For example, virtual assistants can research a market’s purchasing potential, conduct competitive analysis, suggest product prices, find product-specific platforms for press and media releases, and search for third-party suppliers.

Effective research can help you design better products that are priced right with the support of the right vendors. All of these elements ultimately improve your overall business performance.

4. Small business virtual assistants help with recruitment and onboarding

Payroll processing for a large HR department is a critical but expensive task. Small businesses with limited financial resources often need help with this. This leads to delays in hiring, ineffective orientation programs, and lax vetting of applicants, ultimately negatively impacting your company’s performance.

If only there were a way to employ experienced HR assistants and managers at a fraction of the cost. There are! You can rent Online Business Assistants specialized in recruiting and training new employees.

However, recruitment and training are cyclical for companies large and small. Companies don’t hire year-round, so they may consider hiring virtual assistants every 6 months or 1 year during recruitment season. These offices can screen applicants and pre-screen them for various roles. They can also streamline employee onboarding by tracking recruits between the offer and the start date.

In addition, they can take care of all the official formalities related to hiring, help with setting up the workplace, schedule meetings with other employees and set up interaction sessions.

Add it if you want to develop policies and processes beyond hiring and onboarding; back then, B2C or Virtual B2B Assistants are a wise choice. In addition to assisting with scouting, screening, and scheduling interviews, they can assess your lead pipeline to address potential talent shortages. You can also conduct training for new employees.

It’s safe to say that if you hire more than one virtual assistant to handle HR responsibilities, you can have a reasonably functioning HR department.

5. Virtual assistants can help track metrics and generate reports

Tracking metrics directly linked to a company’s performance is a critical responsibility, but it also increases your administrative burden. Metrics that track a company’s performance include:

  • revenues
  • gross profit margin
  • net profit margin
  • customer acquisition costs
  • Net Promoter Score
  • Sales Conversion Rate
  • Monthly web traffic

Why should your sales and marketing reps spend several hours a week tracking these metrics and building reports around them when they can actually sell or market to them? Such an administrative task can be delegated to a virtual assistant who can collect data on these metrics from relevant departments. They can then compile this data into presentations and create reports that assess the safe areas for these metrics for robust business performance.

You can do this in addition to documenting the procedures and timely data entry for each metric. When these tasks are streamlined, the administrative burden on your key sales and marketing staff is reduced and they have more mental freedom to identify and nurture leads.

Not sure where to start? Try Wishup

If you’re looking for a remote staffing solution that will help you scale your business while maintaining a healthy work-life balance, give Wishup a try. We don’t just connect companies with various freelance virtual assistants or outsourcing agencies. Our strength lies in creating workforce for different business needs. We do it through:

  • Hire virtual assistants
  • You train them in-house
  • Deployment as part of our client’s team

From managing inboxes to automating workflows, our virtual assistants have both general and specific skills needed to track and improve the performance of your business. They can help you with the following:

  • Plan and organize meetings
  • Manage CRMs
  • Payment, billing and invoicing
  • Preparation of reports and presentations
  • Collect feedback from customers
  • management of corporate finances
  • Find content for social media

And much more.

Wrap up

Virtual assistants perform seemingly endless tasks that enable your employees to be more productive, which directly impacts your company’s performance. Additionally, you can hire with a variety of skills depending on the operational excellence required.

Furthermore, with portals like Wishup.co, it is also not your headache to train them, nor do you have to provide them with benefits or insurance. These professionals work as external contract employees with niche skills. Your attitude reduces overhead and allows you to focus on core tasks.

Either way, as the world gravitates toward remote and hybrid work practices, hiring virtual assistants makes more sense. Additionally, geography no longer remains a constraint in hiring some of the best talent, which also translates into improved diversity in the workplace. So scale your business and track your business performance by checking out our virtual assistant profiles.

To chat about hiring a virtual assistant, schedule a free consultation today or email [email protected].



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