VertexSMS has accelerated its development and has quickly become a strong player in the marketing and communications industry since 2008. An omnichannel marketing service that will help you streamline all your messages regardless of the channel and provide you with the best customer service. We recently had the opportunity to speak to Jonas Valeiša, Key Account Manager at VertexSMS, and understand the reasons for the success of this fast growing company. Jonas Valeiša juggled various tasks and was one of the first team members to start his journey with VertexSMS since its inception.

The focus now was on multinational companies like banks and fintech companies, but the journey wasn’t always the same. From humble beginnings, VertexSMS started out with WAP websites. “We had several mobile content projects like these old-fashioned polyphonic melodies,” said Jonas Valeiša. With experience in the telecommunications industry, VertexSMS soon branched out into SMS marketing and gained a strong position in the industry. A major reason for the initial success was attributed to networking at conference events, which over time led to the acquisition of customers and partners.

Fix it without a hitch

Customer databases can be large and complex to manage, especially if you are a large company that has been in the industry for a long time. Imagine thousands of phone numbers with zip codes and addresses added. As a small company, VertexSMS thrives on its ability to make quick and flexible decisions. In an industry characterized by processes and extended schedules, VertexSMS offers all of its customers a fast and flexible service. “Some of our customers have very large databases and it’s easy to get confused with their data. That’s why we help you segment your data, ”says Jonas Valeiša.

Premium service at a reasonable price

The market for telecommunications services is huge, with many competitors in the market. With over 30 telecommunications services in the United States, competition is fierce. When asked why customers choose VertexSMS over others, Jonas Valeiša replied: “In a market where automation services are expensive, VertexSMS offers its customers great flexibility and added value at a reasonable price.” From a low price of just 29 euros per month VertexSMS offers email marketing, SMS, live chat, voice and Facebook messenger services.

Future of VertexSMS

SMS has always been criticized as an ancient communication method. Many predicted SMS would go out of style in the 21st century. However, statistics show that SMS is still one of the most widely used communication methods; Yes indeed! That’s right, SMS is still the most accurate and preferred method of communication today. Every telephone has the SMS function integrated into its system. Unlike other apps, you don’t need to download SMS as it is already there. All bank transactions and other important messages are received via SMS. So SMS is here to stay. In a year marked by natural disasters, where the US market saw sales decline 33% for most companies, it was difficult for many companies to sustain it. But not for VertexSMS. The VertexSMS team has grown from 4 employees in 2008 to almost 30 employees in 2021. Most of them have been employed for the past few years. Without a doubt, we can say that VertexSMS is a fast growing company with a great future.